Returns & Exchanges
13. What is your return policy?
We want you to love your purchase! If you're not completely satisfied, we accept returns within 30 days of delivery under the following conditions:
✔ Items must be unworn, unwashed, and in original packaging with tags attached.
✔ Sale items, underwear, and gift cards are final sale.
✔ Customers are responsible for return shipping costs unless the item is defective.
For full details, check out our Return Policy.
14. How do I start a return or exchange?
Email returns@virtuevines.com with your order number and reason for return. We'll provide return instructions, and if eligible, an exchange or refund will be processed once we receive your item.
15. When will I get my refund?
Once we receive your returned item, refunds are processed within 5-7 business days. Your bank may take additional time to reflect the transaction.
Sustainability & Materials
16. What fabrics does Virtue Begonia Apparel, LLC use?
We carefully select eco-friendly, biodegradable, and organic materials, including:
Bamboo: Ultra-soft, breathable, and sustainable
Organic Cotton: Grown without harmful chemicals or pesticides
Hemp: Durable, naturally antimicrobial, and eco-conscious
TENCEL™: Made from responsibly sourced wood pulp
17. How does Virtue Begonia Apparel, LLC reduce its environmental impact?
✔ We use sustainable materials that require less water and energy.
✔ We produce in small batches to reduce overproduction and waste.
✔ Our packaging is plastic-free, using recyclable or compostable materials.
✔ We work with ethical manufacturers who prioritize fair wages and safe working conditions.
Other Questions
18. Do you offer wholesale or brand collaborations?
Yes! If you're interested in wholesale opportunities or collaborating, email collabs@virtuevines.com with your inquiry.
19. Do you have an affiliate or ambassador program?
Yes! We love working with like-minded individuals who share our passion for sustainable fashion. Visit our Ambassador Program Page for details or apply via affiliates@virtuevines.com.
20. How can I stay updated on new arrivals & promotions?
Sign up for our email newsletter to receive exclusive discounts, sustainability tips, and first access to new collections.
Follow us on:
-
Instagram: @VirtueVines
-
Facebook: VirtueVines
-
Pinterest: VirtueVines
Still Have Questions?
We're happy to help! Email us at support@virtuevines.com, and our team will respond within 24-48 hours.
♻️ Thank you for choosing sustainable fashion with Virtue Begonia Apparel, LLC!